Support Channels

  • Video Tutorials
  • Video Training

  • Learn swiftly how to manage a file or move a database through our variety of step by step video guides.

  • F.A.Q.
  • A F.A.Q. Section

  • Our Help Center comes with a long list of Frequently Answered Questions that include all the parts of our Site Control Panel.

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  • Ticketing System
  • A Ticketing System

  • Our customer support is on shift 24x7x365 to respond to your technical questions. Expect a solution in no more than one hour after you have submitted your ticket.

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Forms of Help

  • Shared Hosting Support
  • Shared Hosting Help and Support

  • If you have troubles using our Linux shared hosting services or require more resources for your web–sites, just let us know and we’ll give you the best ideas.

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  • VPS Hosting Support
  • VPS Help & Support

  • Assuming that you have issues utilizing your SolusVM admin interface, or with any of the apps your VPS comes pre–configured with, just let us know.

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  • Dedicated Hosting Support
  • Dedicated Hosting Support

  • If you have need for competent advice from an administrator or would like to change the set–up of your dedicated hosting server, just inform us.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are very intuitive and simple to operate. However, if, at any time, you need assistance, you'll be able to count on our 24/7 technical support service.
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