Support Channels
Video Training
Learn swiftly how to manage a file or move a database through our variety of step by step video guides.
A F.A.Q. Section
Our Help Center comes with a long list of Frequently Answered Questions that include all the parts of our Site Control Panel.
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A Ticketing System
Our customer support is on shift 24x7x365 to respond to your technical questions. Expect a solution in no more than one hour after you have submitted your ticket.
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Forms of Help
Shared Hosting Help and Support
If you have troubles using our Linux shared hosting services or require more resources for your web–sites, just let us know and we’ll give you the best ideas.
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VPS Help & Support
Assuming that you have issues utilizing your SolusVM admin interface, or with any of the apps your VPS comes pre–configured with, just let us know.
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Dedicated Hosting Support
If you have need for competent advice from an administrator or would like to change the set–up of your dedicated hosting server, just inform us.
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Semi-Dedicated Hosting Support
- Semi-dedicated servers are very intuitive and simple to operate. However, if, at any time, you need assistance, you'll be able to count on our 24/7 technical support service.
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