Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our customer assistance team is taught to efficiently take care of all of our Linux shared hosting customers’ requests and advise inquiries. Through our ticketing system, you will be able to share your inquiry and a support crew representative will most likely return to you in less than maximum 1 hour. In fact, practice indicates that the common reaction time is 20 mins.

  • Top quality support service
  • A Top–quality Support Service

  • You’re able to write to us 24x7x365 with any issue you may have relating to TIROCS’s services. Now we have techs working continuously to supply help whenever needed. Feel free to use the ticket system or drop an e–mail any time, or pick up the phone or use the online chat during business hours.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel gives you a wide–ranging know–how base which is integrated into all sections. In each part, you will find a Help control key that will load for you a list of step–by–step online classes on how to make use of a certain element or execute a particular action. Also, we have produced mini seminar videos so you’re able to get a better idea of the Control Panel’s interface.