Q: What does the website migration service include? Will my web site be secure?
A: The website migration service on offer at TIROCS is absolutely free of charge and involves transferring all your files, databases and e–mails from your present hosting provider to your brand new web hosting account with us. We’ll also edit all the settings needed for your web sites to be fully operational on our advanced cloud hosting platform.Our techs are completely capable of transferring any kind of web site. With years of practical experience in this field, they’re experts in the specificities of our web hosting platform, our Control Panel and all other famous Control Panels. For them, moving a custom application with multiple custom libraries is as elementary as transferring a plain WordPress blog.
Q: How much time will the website migration process take?
A: While we cannot give you a precise time window, since there are a lot of factors, among them the size of the web files and databases, the location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we’ll do our best to move your website within 48 hours, and in certain cases – within 24 hours (when the content is not very large).
Q: My privacy is vital to me. What data do you need?
A: We do not request any sensitive information. We’ll need, however, the login information for your current web hosting account as well as the name of the web site that you wish to migrate.
Q: The login details for my hosting account are delicate. How can I trust you?
Q: How about downtime? Will my website be unavailable?
A: While we move your site, it will be available both in your hosting account with us and in your account with your previous hosting provider. After the migration is done, we will make certain that everything is functioning correctly and that the integrity of your data is not affected prior to telling you that the transfer is completed. Then we’ll explain to you how to move the domain over to your web hosting account with us and how to modify your DNS records.
Q: Will my present hosting provider learn that I’m leaving them?
A: Nah. We will never touch base with your web hosting provider about anything at all. They won’t be aware of the website migration either.
Q: Does it make any difference what platform my present hosting provider is using?
A: We can transfer your website from any web hosting provider or any Linux–driven hosting platform provided that we can gain access to the Control Panel and there is File Transfer Protocol access available.The only sites that we’re unable to transfer are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.