A live chat is one of the many methods of communication provided by some hosting suppliers as a part of their support services. Depending on the provider, the chat is used for pre-sales, billing and/or technical support. This way of contact is quicker as compared to a support ticket and it will make it less likely to misspell or misunderstand anything compared to a phone call with an agent. Furthermore, when the problem that you have requires some time to be examined and dealt with, you are able to do something different meanwhile instead of just waiting, as you would have to do when you call. Also, you can employ a live chat assistance service totally free as long as you have Internet accessibility even when your web hosting provider is located in another country and they don't have a local phone number you can call.

Live Chat Support in Semi-dedicated Hosting

We have a live chat service that is accessible to all of our future and active clients. In case you are looking for a new web hosting account, you will be able to chat in real time to one of our agents and receive more info about our Linux semi-dedicated hosting in order to choose the right plan for your sites. In case you already own an account with us, we'll support you in a very timely manner with general, billing and first-level technicalissues. Although sometimes you'll have to open a ticket because there're problems that can't be resolved on the live chat, we can assist you with lots of standard tasks, such as setting up an e-mail account in an e-mail client or forwarding one domain name to another. As a result, you'll receive timely assistance and you will save plenty of time.